This site is no longer being updated.
Please visit our current site: lancasterbususers.com which is hosted on WordPress.
This site is no longer being updated.
Please visit our current site: lancasterbususers.com which is hosted on WordPress.
On Christmas Eve, Sunday, 24th December, a normal SUNDAY service will operate until approximately 1900hrs. The times of last buses are shown in the leaflet available by clicking here.
There is no service on Christmas Day, Monday 25th December
On Boxing Day, Tuesday 26th December, a special timetable will operate on services 1A, 2X, 6A, 41, 55 and 100 Full timetables are shown in the leaflet available by clicking here.
On Wednesday 27th, Thursday 28th and Friday 29th December a SATURDAY timetable will operate on all services.
On Saturday, 30th December a normal Saturday service will operate.
On New Year's Eve, Sunday, 31st December, a normal SUNDAY service will operate until approximately 1900hrs. The times of last buses are shown in the leaflet available by clicking here.
There is no service on New Year's Day, Monday 1st January 2024
On Tuesday, 2nd January 2024 a SATURDAY timetable will operate on all services
Normal service resumes on Wednesday, 3rd January 2024
For full details please see the special Christmas & New Year Bus Service leaflet available via this link or pick up a paper copy from Lancaster bus station.
Bus driving can be a very rewarding job, especially if you prefer not to work in an office or factory and you like getting out and about and meeting people; but it can also come with many frustrations, as one of our local bus drivers explains. After reading this you might realise that when your bus is late, or even doesn't show up at all, it's not necessarily the driver's fault!
Sign on at 0730, get bus ready and run empty to start of school run, involves going through temporary traffic lights (slight delay) then doing a three point turn to face the right way, illegally parked builders van makes the turn difficult and requires a bit of shunting to get round.
ReplyReply to allForward |
High-Speed 2. Not coming to a station near you!
The recent announcement by the government that it was cancelling the HS2 railway line north of Birmingham was accompanied by a statement that the money saved would be redirected to other transport projects in the Midlands and North of England.
It appears that much of the money will go on building yet more roads to increase car traffic, although the promised money for repairing potholes and damaged road surfaces will at least be welcomed by many bus passengers, particularly in Lancaster and Morecambe.
Some money was promised for buses and now the government has announced a £1 billion fund to improve bus services in the north and midlands. The first tranche of the money will be £150m to be distributed to local councils in the next financial year starting in April 2024: Lancashire County Council's share will be £7,025,000.
The money is to be spent on providing more regular and reliable services, or cheaper fares initiatives and price caps. As the national £2 fare cap will remain in place until at least December 2024 it is unlikely that many authorities will want to use the money for this purpose. Instead, the Department for Transport (DfT) suggests it could fund the reintroduction of evening services, improve frequencies, add new routes or facilitate demand responsive transport. Crucially, it appears that for once, the DfT is prepared to allow councils to spend the money on things that they feel will be most beneficial, rather than being micro-managed by civil servants in London as has been the case with Bus Service Improvement Plan funding. The only stipulation is that it cannot be used to maintain existing services, which means that local authorities won't be able to cut their own budgets for bus service support and use the new funding instead.
The announcement is just the latest on bus funding in recent times, following on from Bus Service Improvement Plan funding in 2022, by which Lancashire received £34.2m over three years and "Bus Service Improvement Plan Plus" funding earlier this year of £2.4m for Lancashire for this year and next. Although the latest funding is just for 2024-25 it does come with a promise that the remainder of the £1bn will be rolled out over the next five years, something that is essential if any new or improved bus services are to be maintained.
The Bus Users Group welcomes the new money - Lancaster was never going to benefit much from HS2 anyway - and will be discussing how we think Lancaster's share should be spent in our meetings over the next few months.
A Stagecoach bus to Heysham that wasn't cancelled!
Many passengers have been inconvenienced by the cancellation of journeys on services between Lancaster and Heysham due to Stagecoach's inability to recruit and retain sufficient drivers and people are right to complain. However, we feel its important to acknowledge that such cancellations are not the fault of the local staff in the bus station or behind the wheel. Indeed sometimes such people go the extra mile to help passengers affected by the staff shortage. The following comment was posted on our Facebook page recently and illustrates the point:
I HAVE TO GIVE A GREAT SHOUT OUT TO THE DRIVERS AND INSPECTORS AT LANCASTER BUS STATION. Lancaster District Bus Users' Group I live in Heysham requiring the Heysham Towers bus.
The past 2 nights after I have finished work, Stagecoach had cancelled all 3 buses between 8pm and 9pm. On both evenings, when my usual 20.19 to Heysham was cancelled, an inspector sorted a willing driver to take a Heysham Towers bus so we all could get home.
Thanks to the Inspectors and the drivers concerned, who on the first evening had just arrived from Preston and on the second evening the driver who came off his break to take us home.
The work colleagues are a credit to you Stagecoach and I think you need to remember who pays you the big bucks. The passengers and your work colleagues who go above and beyond their roles.
The Bus Users' Group felt that this comment deserved a wider audience so that the work of the staff concerned was recognised.
STOP PRESS: The repairs have been completed and the bus station is now fully open.
For the second time in six months half of Lancaster bus station has had to be closed due to problems under the concourse seemingly connected with the drainage system. The latest incident took place on Saturday when Stagecoach put out the following announcement.
Buses can't enter the station due to the road closure. |
Councillor Jean Parr, Cabinet Member with responsibility for Planning and Placemaking said:
In previous years the Bus Users Group has attempted to get the council to match its offer to car drivers with a similar plan to give free bus travel to everyone in the District. We feel that this would provide a similar "business boost", without the associated congestion and pollution, whilst providing a choice to car drivers as to how they travel. It would also be a fairer scheme as everyone living on a bus route would benefit from it, whilst those without access to a bus service could still take advantage of the free parking.
The Council has always refused to contemplate free bus travel as it says that it "could not afford to provide it" whereas free car parking "costs us nothing". The economic illiteracy of this approach should be obvious to everyone as giving away car parking spaces at a time of maximum demand for them has clear implications for council income.
The Bus Users Group is disappointed that a council that has declared a climate emergency, has known air quality management issues in the city centre and has recently had to close its visitor information centres to save £250,000 can apparently afford to turn down income, whilst providing an incentive for shoppers to forsake bus services and use their cars instead.
Lancashire County Council has long had a reputation for a completely car-centric transport policy and its disappointing that Lancaster City Council is taking the same approach.
One of the buses that has the new livery |
The company has come a long way from its roots and the changes reflect that. It is no longer based in Kirkby Lonsdale, with buses now operating from a base on White Lund Trading Estate. Although it still runs a small number of coaches, its main business is no longer coach hire, but the operation of a growing network of commercial and tendered local bus services.
The new fleetname |
The choice of green as the main ingredient of the new colour scheme will distinguish the buses from those of Stagecoach, which since its own rebranding a couple of years ago has been using a colour scheme that from the front at least, which is what most passengers notice, looks remarkably similar to the current Kirkby Lonsdale Coach Hire livery.
The rebranding is expected to be a gradual process. Only two of the company's twenty or so service buses have received the new livery to date and there has been no change to the website. For the time being, therefore, we will continue to list the company under its old name on our maps and timetables pages,
The underpass bus stops at the University |
Students and others returning to Lancaster University next month will find big improvements to the main campus bus stops at the underpass after a major refurbishment was completed over the summer. The underpass, which functions as the University bus station is very busy during term time and so summer is the best time for such projects.
The works also include University and Lancaster themed ‘welcome’ graphics adjacent to the waiting areas and seating. This project builds upon the changes made in 2019, when the capacity of the underpass for both pedestrians and buses was significantly expanded through removal of the lay-by and widening of the pavement waiting area.
Whilst by its very nature the underpass can never be a particularly pleasant place to wait for a bus, the works have brought about an improvement and the Bus Users Group welcomes this investment in one of the busiest bus stops in the city It's just a shame that Lancaster bus station can't be given an upgrade as well.
The Visitor Information Centre in Lancaster |
The Visitor Information Centres (VICs) run by Lancaster City Council in Lancaster and Morecambe are closing - or as the city council prefers to say: "going digital" - from next Monday, 11th September.
This represents a serious setback in the availability of information about bus services (and, of course, many other aspects of the city's life). The VICs were the only place where one could obtain information by speaking face-to-face with a real person and with staff who were very knowledgeable about the bus service and keen to help.
Following the closure of the Travel Shop in the bus station in 2020, they were also the only places where one could guarantee being able to pick up a timetable leaflet for almost any bus service and the Bus Users' Group knows that the staff went to considerable efforts to maintain supplies of these, sometimes in the face of apathy and lack of help from the bus companies themselves.
The display of bus and train leaflets in Morecambe VIC in 2018 |
Stagecoach's leaflet display at the bus station |
Stagecoach's call centre for Lancaster bus enquiries - in Perth! |
The Council says that the services of these specially trained staff at the VICs will be replaced by a number of "digital screens", of which we can only say that we hope they work better than the one at Lancaster railway station, which has been unable to display bus service information ever since it was installed
The seemingly permanent "connection problem" that results in a lack of bus information at the railway station |
We understand that closing the VICs will save the council £250,000 a year or 0.8% of its £20M+ budget. A classic case of decisions made by people who know the price of everything but the value of nothing!
Service 89 to Knott End - or is it Service 88? |
Why does the bus industry (and in this instance, the county council) find it so difficult to advertise and promote its services, or even to inform its passengers of what is going on?
From today, Sunday, 27th August, Lancashire County Council, working with Kirkby Lonsdale Coach Hire, has amended and improved the bus service between Lancaster and Knott End-on-Sea, increasing the the number of journeys, changing the route to provide new services to a number of villages and re-introducing a Sunday service after a seven year gap; all of this being paid for out of a pot of over £34m Bus Service Improvement Plan funding.
You would think that the council and the bus company would be falling over themselves to promote the new timetables, especially given that one of the aims of the Bus Service Improvement Plan is to increase the use of buses over that of other modes of transport,
Most passengers, or would-be passengers, seeking information on a bus service would naturally turn to the bus company's website, where they might expect to find a copy of the new timetable, perhaps with some promotional material explaining the benefits of the new service and how it might be of use to them.
The service between Lancaster and Knott End is numbered 89 and this has a new timetable, whereas the extra journeys to places such as Winmarleigh, Garstang, and Nateby are numbered 88. Nevertheless, the two routes have a lot in common and many, if not most, passengers could make use of either route.
So what would such a passenger have found today on the website of Kirkby Lonsdale Coach Hire?
The 89 is there (third row from the top) but there is no mention of new service 88 (which started today) and clicking on the link to the 89 brings up the old timetable that finished yesterday! No point in looking any further.
People in the know, which is by no means everyone, might realise that the services are operated under contract to Lancashire County Council and might therefore turn to that body's website for information.
Should they eventually navigate their way through that necessarily huge website to the public transport pages they would find a section headed "Bus Timetables" and a search box to find the service they need.
IF our would-be passenger is already aware of new service 88, perhaps by reading the local press or, indeed, this website, they might enter "88" into the search box, only to get the following result.
Four services to choose from, none of them the 88 |
If our passenger doesn't give up at this stage they might notice that there is a "search by location" facility, but should they be wishing to travel to or from Cockerham for example, just one of the communities served by the 88 and 89, they would find:
Cockerham, apparently, doesn't exist! But it's not just Cockerham. Searches for "Glasson", "Garstang" "Knott End on Sea" and even "Lancaster" throw up the same result!
Clearly something seriously amiss with LCC's website there.SIMPLES!
(although we don't seem to hear much from Sergei the (Russian?) meerkat these days for some reason).In case you were thinking that the change was brought in at short notice and that that might be the reason for the lack of information, the Bus Users' Group obtained a copy of the new timetables in mid-July, over a month before they came into effect and they have been on our website since then - still, apparently, the only place on the web where one can find the full service between Lancaster and Knott End on one single page. If you haven't already found them, Click here
Bus Service Improvement Plans and the so-called "Enhanced Partnerships" between bus companies and local councils are supposed to usher in a new era of public transport, making it more attractive and helping to entice motorists out of their cars and on the buses. Sadly, it's hard to see how that will happen whilst it is still so difficult to find out when and where the buses run.
Passengers to and from Warton face disruption for two weeks in August following a road closure in the village. A notice on Stagecoach's website explains:
From 09:00 on Tuesday 15th August, to 17:00 on Wednesday 30th August (Or until completion of the works within this period) Warton, Main Street, between Borwick Lane and Sand Lane,will be closed for Utility works to be carried out.
During the works, Service 51 will proceed from Carnforth (Haws Hill) then will divert via Market Street, Scotland Road, A6, and Borwick Lane to continue the normal route to Silverdale in both directions
Service 49 will terminate at Carnforth
For Service 51,Customers are advised to use the bus stops in Carnforth (Haws Hill) or Warton (Borwick Lane End)
The map shows the current route, that will not be served, in black and the replacement route in orange.
The section of route between Carnforth and Warton, Borwick Lane via Millhead will not be served, with buses following the diversionary route via the A6 (The numbers in boxes have no significance).
Presumably, the return journey on Kirkby Lonsdale Coach Hire service 550 (Morecambe - Levens) will also be affected.
Please note that as stated on Stagecoach's website the diversion may be lifted at an earlier date if the work is completed.