Wednesday, 21 February 2018

All Present and Correct Now on Common Garden Street

 The very busy bus stops on Common Garden Street
 now have correct timetable displays.
Lancashire County Council has now responded to our report of  the very confusing situation at Common Garden Street  published on this website last week.  The county council is normally very prompt to respond to our requests and suggestions but apparently the problems at Common Garden Street and George Street have taken longer than usual to sort out.

The council produces its timetables using specialist computer software that takes data directly from bus companies such as Stagecoach and translates it into roadside displays showing lists of buses in departure time order. The system is designed to work automatically, without the need for manual intervention, but when things go wrong - as they clearly did here - it can take a while to sort out. The problems with the data for Common Garden Street were particularly challenging and it appears as if much discussion has taken place between the county and Stagecoach to sort it out after we reported them.

We were promised everything would be put right by this morning and at 10.30 this was the scene at Common Garden Street:

 Three shiny new "Bus Stop" signs all with up-to-date service numbers and with buses to the University and southbound from the city distinguished from the rest. All the timetables were in the right places too.

Of course, it's a shame that it wasn't all done properly in the first place and the Bus Users' Group trusts that the County Council and Stagecoach continuing to talk to each other to ensure that similar glitches in the data don't occur again.

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